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AI Customer Support Demo
Interact with our simulated AI support agent to see its capabilities in action.
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Live Chat Simulation
Type your queries below. Try: "Where is my order?", "I'm frustrated!", or "Talk to an agent".
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Simulated real-time analysis of user input.
Detected User Intent:
Unclassified Query
Detected User Sentiment:
Neutral
Routing Decision:
Handled by AI Bot
How this works (Simulated):
Keywords in your message help determine intent (e.g., "order status").
Specific words (e.g., "frustrated", "thanks") suggest sentiment.
Complex issues or requests for a human trigger escalation.
Alex (human agent) follows a simple script based on escalation reason.
In a real system, advanced NLP models would perform these tasks.